Last updated: January 2026

ECM Market (“we”, “our”, “us”), operated by ECM Market Enterprise, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ecmmarket.in or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, place an order, or request services, we may collect:

• Full name

• Phone number

• Email address

• Billing and shipping address

• Business details (if applicable)

b. Technical & Usage Information

Automatically collected information may include:

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Referring URLs

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Process orders and service requests

• Respond to enquiries and customer support requests

• Provide ECM, generator repair, and related services

• Improve website functionality and content

• Send important service-related communications

• Maintain legal and regulatory compliance

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic and usage patterns

• Remember user preferences

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Information Sharing and Disclosure

We may share your information only in the following cases:

• With trusted service providers (payment gateways, logistics partners) strictly for service fulfillment

• To comply with legal obligations or government requests

• To protect our rights, property, or safety

All third parties are required to maintain confidentiality and data security.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. ECM Market is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies separately.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes indicates acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

ECM Market Enterprise
A4-8B, Krishna Kunj,
Rishal Garden, Nangloi,
Delhi – 110041, India